Personal Banker

Hong Leong Bank Berhad; Perak; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading financial institution in Malaysia is looking for motivated individuals to excel in sales and customer service roles. Responsibilities include soliciting leads through various sales activities, providing excellent customer service, and ensuring compliance with regulations. The ideal candidate should possess at least a diploma in any field, with preferences for sales-related experience. Fresh graduates are welcome to apply, and there's a focus on building customer relationships and loyalty.

Qualifications

• Malaysian Citizen.
• Experience in Banking, Insurance, or Sales preferred.
• Fresh Graduates are welcome to apply.

Responsibilities

• Solicit leads via referrals and cold calls.
• Provide excellent customer service and uphold professionalism.
• Comply with FSA, KYC, AMLA regulations.

Skills

Sales skills

Customer service

Product knowledge

Market intelligence

Education

Diploma or higher in any field

Bachelor’s degree in Banking, Finance, or Business Studies

Job description

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in the following areas to enhance job skills and competencies :
• Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times.

Do you have what it takes?

• Malaysian Citizen
• Candidate must possess at least a Diploma in any field.
• Preferred skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI
• Candidates with experience in Banking, Insurance or Sales related fields are preferred.
• Fresh Graduates are welcome to apply
• Diploma, Higher Diploma or Bachelor’s degree holder in Banking, Finance, Business Studies or related field is preferred

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.