Personal Assistant to MD (Pet Universe Veterinary Medical Centre)

Pet Universe; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A veterinary medical center is looking for a Personal Assistant to the MD to manage confidential matters, coordinate schedules, organize events, and represent the executive professionally. The ideal candidate should have proven experience in administrative roles, strong organizational skills, and excellent communication abilities, with proficiency in English and preferably Mandarin. This role is crucial for supporting decision-making and maintaining operational efficiency.

Qualifications

• Experience as a Personal or Executive Assistant in a high-level role.
• Strong organizational and time management skills in a fast-paced environment.
• Fluency in English; proficiency in Mandarin preferred.

Responsibilities

• Handle confidential matters with discretion and professionalism.
• Manage calendars, meetings, and travel arrangements.
• Prepare and manage expense reports and documentation.
• Maintain timely communication with stakeholders.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Microsoft Office Suite proficiency

Multitasking

Initiative

Service-oriented mindset

Job description

Personal Assistant to MD (Pet Universe Veterinary Medical Centre)

Handle confidential and sensitive matters with discretion, sound judgment, and professionalism, especially those related to operational decisions and the company’s reputation;

Manage and coordinate calendars, meetings, travel arrangements, visitation schedules, and logistical requirements;

Prepare, track, and manage expense reports and documentation as required;

Maintain consistent and timely communication, including responsiveness to emails, calls, and messages outside standard office hours when necessary;

Represent the Executive and the organization in a professional manner when liaising with business partners, government bodies, clients, and industry associations;

Conduct research, compile reports, and analyze internal and external information to support operational and strategic decision‑making;

Assist in operational matters requiring coordination across departments and follow‑through on key action items;

Deliver or support staff development training in assigned areas such as Front Desk Operations, Customer Service, Communication Etiquette, Grooming and Professional Presentation, and Managing Customer Expectations;

Support company events, projects, and corporate initiatives when required.

Job Requirements

Proven experience in a Personal Assistant, Executive Assistant, or similar high‑level administrative role;

Strong organizational and time management skills with the ability to work in a fast‑paced and dynamic environment;

Excellent written and verbal communication skills;

High level of initiative, accountability, and follow‑through;

Proficiency in Microsoft Office Suite or equivalent productivity tools;

Ability to handle multitasking and prioritize tasks efficiently;

Proficiency in Mandarin (spoken and written) is preferred, due to frequent cross‑department and cross‑regional communication;

Good personal character, strong stress tolerance, and a service‑oriented mindset—essential for handling confidential matters, cross‑team coordination, and ad‑hoc assignments;

Must be able to speak and write fluently in English (additional languages are an advantage).