People Support Specialist: HR Service & Experience

Roche; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global healthcare firm is seeking a People Support Specialist in Selangor, Malaysia. In this role, you will provide HR-related support and customer service while contributing to a positive employee experience. Key qualifications include a degree in HR or related field and strong communication skills in English and Mandarin. A flexible approach and problem-solving ability are essential for this dynamic position focused on delivering solutions to internal clients.

Qualifications

• 1-2 years of experience in customer service or HR.
• Strong ability to work independently and handle multiple tasks.
• Experience in a shared service center or customer care environment.

Responsibilities

• Provide support for HR processes including recruiting, onboarding, and employee changes.
• Deliver consistent customer service across multiple channels.
• Ensure compliance with data privacy regulations.

Skills

Customer service

Communication skills

Problem-solving

Ability to navigate HR data

Education

Degree in Human Resources or related field

Tools

Workday

Standard IT applications

Job description

A leading global healthcare firm is seeking a People Support Specialist in Selangor, Malaysia. In this role, you will provide HR-related support and customer service while contributing to a positive employee experience. Key qualifications include a degree in HR or related field and strong communication skills in English and Mandarin. A flexible approach and problem-solving ability are essential for this dynamic position focused on delivering solutions to internal clients.