Patient Care & Clinic Experience Coordinator

Al Farhain Medical Centre Sdn Bhd; Kuala Krai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A Malaysian healthcare provider is looking for a Clinic Assistant to assist medical staff and ensure a positive patient intake process. Responsibilities include welcoming patients, taking vital signs, maintaining patient records, and supporting administrative functions. The ideal candidate holds a relevant diploma/certificate and has experience in healthcare. Strong communication, multitasking, and teamwork skills are essential. The role offers the opportunity to contribute to patient comfort and care in a dedicated healthcare environment.

Qualifications

• Minimum diploma or certificate in nursing or a related healthcare field.
• Previous experience as a Clinic Assistant or in a similar healthcare support role is highly desirable.
• Strong communication and interpersonal skills, with the ability to interact compassionately with patients.
• Excellent organizational and multitasking abilities to efficiently manage various responsibilities.
• Proficient in data entry and maintaining accurate medical records.

Responsibilities

• Welcoming and registering patients, ensuring a positive first impression.
• Assisting medical staff with various patient care tasks.
• Maintaining accurate and up-to-date patient records.
• Ensuring the clinic's cleanliness and proper stock levels.
• Handling telephone inquiries, scheduling appointments, and providing administrative support.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Data entry proficiency

Education

Diploma or certificate in nursing or healthcare

Job description

A Malaysian healthcare provider is looking for a Clinic Assistant to assist medical staff and ensure a positive patient intake process. Responsibilities include welcoming patients, taking vital signs, maintaining patient records, and supporting administrative functions. The ideal candidate holds a relevant diploma/certificate and has experience in healthcare. Strong communication, multitasking, and teamwork skills are essential. The role offers the opportunity to contribute to patient comfort and care in a dedicated healthcare environment.