Parts Executive

5G-Starlink Pte.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Malacca is seeking a professional with a strong retail mindset for inventory management. Responsibilities include ensuring spare parts operations meet targets, supporting customer needs, and maintaining accurate inventory records. The ideal candidate will have a degree, at least 5 years experience in inventory activities, and strong communication skills. Proficiency in Microsoft Office and alignment with ethical standards is essential.

Qualifications

• Minimum 5 years experience in inventory activities, preferably in the automotive industry.
• Good knowledge of sales business processes and inventory administrations.
• Share common values with Volvo’s Code of Conduct.

Responsibilities

• Ensure spare part operations meet targets and expectations.
• Improvements on aftermarket offers.
• Support customer administration needs in aftermarket.

Skills

Inventory management

Customer service

Communication skills

Microsoft Office proficiency

Education

Diploma or Degree in a related field

Job description

Responsibilities

• Engage proactively in ensuring the spare part operation meeting given target and expectation in workshop operation as well as retail sales.
• Continuously improve aftermarket offers by adding value on our product
• Support and attend customer in their administration need in aftermarket
• Support the reporting in spare parts sales and site support to the management
• Responsible for ordering parts from Volvo and other suppliers
• Responsible for planning, long and short terms of needed parts stock
• Ensure the parts in stock is regularly updated and relevant with regards to vehicle population in the area of responsibilities
• Regularly liaise with Service Advisor, Service Manager & Foreman to ensure parts stocks were up to work and market requirement.
• Prepare parts quotation based on customer and service advisor enquiries.
• Handle parts warranty and ensure all claim procedure following Volvo process and procedure.
• Maintain parts stock register in Local Dealer System (LDS)
• Responsible for stock control
• Responsible for goods receiving, discrepancy and binning
• Responsible for parts information
• Ensure scrapping of obsolete parts if and when Volvo so require
• Responsible for the parts warehouse and the warehouse organization
• Lead, supervise and control the work performed by the parts assistant
• Responsible for the parts warehouse to be clean and tidy
• Adhere to Volvo value, Volvo processes and policies
• Any other duties assigned by your immediate superior

Profile

• Diploma or Degree in any related field
• Competencies required, taken from the Volvo Leadership competencies (see competencies below)
• Minimum 5 years experience in inventory activity, preferably within automotive industry or related end user businesses related to truck industry
• Business orientated with strong retail mindset
• Ability to manage and drive a wide range of diverse issues
• Good knowledge of the sales businesses process
• Excellent knowledge in inventory administrations and systems
• Share common values with Volvo value, Code of Conduct, high ethical standard
• Computer literate & fully proficient in Microsoft Office applications
• Good communication skill and pleasant Interpersonal skills