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A retail company in George Town is looking for a customer service-oriented individual to enhance the shopping experience. The role involves greeting customers, assisting them in product selection, maintaining store organization, and providing accurate product information. Candidates should possess excellent communication skills and a passion for fashion. The company prioritizes fostering a welcoming environment where every guest feels valued. This position is ideal for those eager to learn and grow in a retail setting.
Greet customers with warm smiles and eye contact as they enter the store.
Prioritize a “customer-first” approach by making every guest feel welcomed and valued.
Understand customer needs and guide them to suitable products, ensuring their satisfaction meets company service standards.
Provide courteous and attentive service across all areas of the store, including the sales floor, fitting rooms, and cashier.
Share clear and accurate product information—such as quality, style, pricing, and promotions—and introduce new items to support upselling opportunities.
Maintain strong product knowledge, including fabrics, materials, features, and benefits.
Ensure the store remains clean, organized, and presentable in accordance with company standards.