Festival Customer Assistant

Watsons Malaysia; Sabah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is looking for dedicated staff to provide excellent customer service and coordinate stock levels. Responsibilities include performing cashier functions, promoting VIP Member Cards, and ensuring adherence to operations standards. Candidates should possess strong communication and interpersonal skills, as well as relevant qualifications such as PMR/PT3/SPM or higher. Flexibility for retail hours is essential, including weekends and public holidays.

Qualifications

• Pleasant personality and good communication skills.
• Ability to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Sales techniques

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow‑up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part‑Time positions available.