Pandora Jbcc - Retail Associate

Pandora Jewellery; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned jewellery retailer in Johor Bahru is looking for a retail assistant to provide outstanding customer service and support sales activities. The ideal candidate has 2-3 years of experience in the retail industry or is a fresh graduate. Responsibilities include engaging customers, coordinating promotions, and maintaining stock records. Strong communication skills in English and Bahasa Malaysia are essential, and teamwork is crucial. The company offers benefits such as overtime and staff discounts.

Benefits

Overtime

Staff Discount

Outstanding Career Development

Enhanced Learning Opportunities

Qualifications

• 2-3 years of relevant work experience in the retail industry, fresh graduates encouraged.
• Strong business knowledge in retail management and customer services.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Greet and engage with customers, answer inquiries about products.
• Coordinate sales and promotional activities to meet targets.
• Assist in telemarketing and maintain customer relationships.
• Maintain merchandise records and assist with stock take.
• Ensure customer service requirements are met.

Skills

Retail management knowledge

Sales and marketing knowledge

Customer service skills

Verbal and written English

Verbal and written Bahasa Malaysia

Teamwork

Education

Sijil Pelajaran Malaysia (SPM)

Job description

Requirements

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• 2-3 years of relevant working experiencesin retail industry.Fresh graduatesare encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Malaysia languages, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Open for Malaysian citizen only.

Responsibilities

• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements servicing item from customers are in order and approved by superior.
• Follow the company's rules and regulations at all time in order to uphold the image and high standard of the brand.

Benefits

• Overtime
• Staff Discount
• Outstanding Career Development
• Enhanced Learning Opportunities