Outlet Restaurant Supervisor - Lead Guest Experience

Hilton Worldwide, Inc.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel chain in Kuching is looking for an Assistant Outlet Manager to support the management of the restaurant. You will enhance customer service focus, manage team operations, and interact with various hotel departments. The ideal candidate has 2-4 years of managerial experience in a recognized hotel. This role requires strong leadership, effective communication, and problem-solving skills. The position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 2-4 years in a managerial position in a 4/5-star category hotel.
• Good English skills, both written and verbal.
• Strong leadership, people management, and training skills.

Responsibilities

• Assist the Outlet Manager in managing the restaurant.
• Maintain a high customer service focus.
• Monitor standards and prepare rosters for team members.

Skills

Leadership

Customer service

Teamwork

Communication

Problem-solving

Tools

Computer systems

Job description

A leading hotel chain in Kuching is looking for an Assistant Outlet Manager to support the management of the restaurant. You will enhance customer service focus, manage team operations, and interact with various hotel departments. The ideal candidate has 2-4 years of managerial experience in a recognized hotel. This role requires strong leadership, effective communication, and problem-solving skills. The position offers a dynamic work environment with opportunities for professional growth.