Outlet Manager (Spa and Wellness Centre) in Mont Kiara [GG]

Polymorph Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is seeking an experienced Outlet Manager for a Spa and Wellness Centre. The ideal candidate will manage operations across multiple branches, lead and motivate a team, and ensure high customer satisfaction. Candidates should have a diploma in hospitality or related fields and at least 5 years of experience in the beauty and wellness industry. The position offers a competitive package including RM6,000 salary plus commission, medical benefits, and training opportunities.

Benefits

EPF

SOCSO

EIS

Medical benefits

Annual bonus

Training

Uniforms

Overtime compensation

Qualifications

• Prior experience in the beauty & wellness industry preferred.
• Independent, confident & able to work shifts/weekends.
• Minimum 5 years of experience required.

Responsibilities

• Manage spa operations, sales, staff scheduling & inventory.
• Manage, train, and motivate all spa employees across 4 branches.
• Lead, train & motivate a team of 10+ staff.
• Ensure sales targets & customer satisfaction are achieved.
• Handle customer feedback & resolve issues promptly.

Skills

Fluent in English

Fluent in BM

Good leadership skills

Good decision-making skills

Education

SPM/Diploma in Hospitality/Tourism/Hotel Management or equivalent

Job description

Outlet Manager (Spa and Wellness Centre) in Mont Kiara [GG]

Polymorph Recruitment – Mont Kiara, Kuala Lumpur

Qualifications

• SPM/Diploma in Hospitality/Tourism/Hotel Mgmt or equivalent.
• Fluent in English & BM.
• Good leadership & decision‑making skills.
• Prior experience in beauty & wellness industry preferred.
• Independent, confident & able to work shifts/weekends.

Package

RM6,000 + Commission + Allowances. Prefer candidate with own accommodation. Short term hostel can be discussed.

EPF, SOCSO, EIS, medical, annual bonus, trips, uniforms, training, OT

2 weekdays off, shifts: 10am–7pm / 12pm–9pm

Branches: Mont Kiara, Arcoris, Retail 163, The Curve

Responsibilities

• Manage spa operations, sales, staff scheduling & inventory.
• Manage, train, and motivate all spa employees across 4 branches.
• Lead, train & motivate a team of 10+ staff.
• Ensure sales targets & customer satisfaction are achieved.
• Handle customer feedback & resolve issues promptly.

Experience Required: Min 5 Year/s