Outlet Manager Onsite

Hunters International Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail firm is looking for an experienced Outlet Manager to oversee the launch and daily operations of a new retail outlet in Kuala Lumpur. The role involves managing staff, ensuring operational efficiency, and delivering excellent customer experiences. The ideal candidate should have at least 3 years of managerial experience in F&B or retail, strong leadership skills, and excellent communication abilities in both Bahasa Malaysia and English. Competitive remuneration of RM3K - RM4K.

Qualifications

• Minimum 3 years of managerial experience in F&B or retail, preferably bakery/café.
• Strong leadership and organizational skills.
• Excellent bilingual communication (Bahasa Malaysia and English).

Responsibilities

• Lead the setup and daily operations of the outlet.
• Recruit, train, and manage staff to deliver excellent service.
• Oversee inventory, suppliers, and cost control.
• Ensure consistent product quality and brand standards.
• Drive sales growth and enhance customer satisfaction.

Skills

Leadership

Organizational skills

Multitasking

Communication in Bahasa Malaysia

Communication in English

Tools

Microsoft Office

POS systems

Job description

Job Title: Outlet Manager

Location: Kuala Lumpur, Malaysia

Position Overview

We are seeking an experienced and results-driven Outlet Manager to lead the launch and daily operations of our new retail outlet in Kuala Lumpur. The role involves managing staff, ensuring operational efficiency, and delivering excellent customer experiences while introducing a well-loved Indonesian culinary tradition to the Malaysian market.

Key Responsibilities

• Lead the setup and daily operations of the outlet.
• Recruit, train, and manage staff to deliver excellent service.
• Oversee inventory, suppliers, and cost control.
• Ensure consistent product quality and brand standards.
• Drive sales growth and enhance customer satisfaction.
• Maintain compliance with Malaysian food safety and retail regulations.
• Prepare regular sales and performance reports for management.

Qualifications & Skills

• Minimum 3 years of managerial experience in F&B or retail (bakery/café preferred).
• Strong leadership, organizational, and multitasking skills.
• Excellent communication in Bahasa Malaysia and English.
• Knowledge of the Malaysian F&B market is an advantage.
• Proficiency in Microsoft Office and POS systems.

Remuneration

RM3K - RM4K

Consultant in Charge

Angel Tai| [e-mail] | 017-893 2229