Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Talent Recruit; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading recruitment agency in Petaling Jaya is seeking an Outbound Customer Service representative. You will consult and convince customers to use appropriate products, manage customer information, and support customers to enhance sales. Candidates must have at least 1 year of telesales experience and be passionate about earning commissions. This position offers a renewable contract with various benefits.

Benefits

All statutory benefits provided including Birthday Leave

Refer a friend and earn RM 300 if they are shortlisted

Qualifications

• At least 1 year of experience in telesales / telemarketing.
• Must be able to work on rotational shifts & weekends.
• Prefer candidates from product consulting, telco, insurance, or related fields.

Responsibilities

• Call to consult and convince customers to use the right product.
• Manage and store customer information in the company system.
• Care for and support close customers; provide preferential programs.

Skills

Selling skills and ability to grasp customer psychology

Able to work in a team or independently

Skilled in building rapport with customers

Passion to generate more income / commission

Education

Minimum SPM holder and above

Job description

Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Job Openings Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

About the job

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage / store customer information in the company system
• Care for and support close customers; provide preferential programs for customers to increase sales
• Complete the assigned KPIs as prescribed.

Skills Required

• Selling skills and ability to grasp customer psychology
• Able to work in a team or independently
• Skilled in building rapport with customers and overcoming objections
• Passion to generate more income / commission

Education & Experience

• Minimum SPM holder and above
• At least 1 year of experience in telesales / telemarketing
• Any kind of sales experience; for Mandarin speaker only
• Must be able to work on rotational shifts & weekends
• Age: 30 - 50 years old (Healthy & fit to work)
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits

All statutory benefits provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:

Mesha | 016-394 2898 | [e-mail]