Order Management Pro — Precision, Collaboration, Impact

NTT; Cyberjaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading technology services provider in Malaysia is looking for a Skilled Order Management Administrator to manage customer orders and coordinate with various teams to ensure smooth fulfilment. The role demands strong attention to detail, organizational skills, and effective communication. Candidates should have experience in order fulfilment administration and be proficient in order management software. This on-site position also involves processing invoices and coaching junior team members.

Qualifications

• Solid experience in order fulfilment administration is essential.
• Experience in a global IT services organization is advantageous.
• Billing experience is necessary as part of order fulfilment.

Responsibilities

• Manage customer orders and coordinate with cross-functional teams.
• Process invoices to ensure accurate billing.
• Ensure compliance with guidelines for order processing.
• Collaborate with teams to address order discrepancies.
• Conduct quality checks to prevent errors.
• Distribute reports on order statuses.

Skills

Attention to detail

Order management software familiarity

Strong communication skills

Problem-solving abilities

Organizational skills

Proficiency in Microsoft Office applications

Customer-focused mindset

Adaptability

Proactive approach

Education

High school diploma or equivalent

Tools

Order management software

Microsoft Excel

Job description

A leading technology services provider in Malaysia is looking for a Skilled Order Management Administrator to manage customer orders and coordinate with various teams to ensure smooth fulfilment. The role demands strong attention to detail, organizational skills, and effective communication. Candidates should have experience in order fulfilment administration and be proficient in order management software. This on-site position also involves processing invoices and coaching junior team members.