Order Management & Billing Specialist

NTT Global Data Centers; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent global IT service provider in Malaysia is seeking an Order Management Administrator to manage customer orders, ensuring smooth order fulfilment. The ideal candidate will have strong organizational skills, attention to detail, and a customer-focused mindset. Responsibilities include processing invoices, tracking orders, and collaborating with cross-functional teams. Fresh graduates are encouraged to apply. This role requires proficiency in Microsoft Office, particularly Excel, and problem-solving abilities to address any discrepancies.

Qualifications

• Solid experience in order fulfilment administration.
• Familiarity with order management software or systems.
• Customer-focused mindset and commitment to excellent service.

Responsibilities

• Manage and process customer orders ensuring compliance.
• Track and report the status of orders to sales teams.
• Generate invoices and ensure accuracy of billing.

Skills

Attention to detail

Strong communication skills

Organizational skills

Problem-solving abilities

Proficiency in Microsoft Excel

Education

High school diploma or equivalent

Job description

A prominent global IT service provider in Malaysia is seeking an Order Management Administrator to manage customer orders, ensuring smooth order fulfilment. The ideal candidate will have strong organizational skills, attention to detail, and a customer-focused mindset. Responsibilities include processing invoices, tracking orders, and collaborating with cross-functional teams. Fresh graduates are encouraged to apply. This role requires proficiency in Microsoft Office, particularly Excel, and problem-solving abilities to address any discrepancies.