Order Engineer

Emerson Automation; Negeri Sembilan; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading automation company in Malaysia is seeking a detail-oriented individual for order management. The ideal candidate will ensure the accurate processing of orders while coordinating with various stakeholders. A Bachelor's degree in Engineering is required, along with strong communication skills in English. The company offers a flexible work culture, opportunities for career development, and competitive employee benefits, including medical insurance and parental leave.

Benefits

Competitive benefits plans

Flexible time off plans

Employee Assistance Program

Qualifications

• Fresh graduates encouraged to apply; up to 3 years of experience is an advantage.
• Knowledge of control valves is preferred.
• Understanding of ISO Standard Requirements.

Responsibilities

• Ensure timely processing of orders and accurate data entry into business systems.
• Review incoming commercial and technical orders according to guidelines.
• Coordinate with stakeholders to resolve order-related issues.

Skills

Detail-oriented

Strong communication skills in English

Analytical skills

Problem-solving skills

Collaborative work

Education

Bachelor’s Degree in Chemical, Mechanical, Instrumentation, Manufacturing, or Industrial Engineering

Tools

Microsoft Office

Excel

Power BI

Job description

Responsibilities

In this Role, Your Responsibilities Will Be:

• Ensure timely processing of orders and accurate data entry into business systems.
• Review incoming orders—both commercial and technical—according to established guidelines.
• Check specification sheet requirements against manufacturer technical specifications and product bulletins to confirm suitability of selected products.
• Verify compatibility of customer-required options with selected product models.
• Coordinate with Sales offices, factories, and internal stakeholders to resolve order-related issues.
• Ensure all special instructions and attachments are correctly addressed.
• Create and update product structures based on construction requirements.
• Submit requests for engineering support and creation of new part numbers.
• Validate pricing for special product constructions.
• Respond promptly to order enquiries.
• Serve as product detailing coordinator for large project orders.
• Support new process improvements and software initiatives implemented within Order Management.
• Escalate unresolved issues to supervisors when necessary.
• Perform overtime when required to manage workload or order backlog.
• Undertake other tasks aligned with company goals.

Who You Are

You are a detail-oriented, collaborative individual who thrives in a fast-paced environment. You take ownership of your work, communicate clearly, and are committed to delivering high-quality results. You are adaptable, resilient, and able to coordinate effectively with cross-functional teams.

Requirements

• Bachelor’s Degree in Chemical, Mechanical, Instrumentation, Manufacturing, or Industrial Engineering.
• Fresh graduates are encouraged to apply; up to 3 years of relevant experience is an advantage.
• Strong communication skills in English (written and verbal).
• Knowledge of control valves is preferred.

Preferred Qualifications

• Understanding of ISO Standard Requirements.
• Proficiency in Microsoft Office, Excel, and Power BI.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with stakeholders across regions.
• Flexibility and resilience in handling dynamic workloads.

Culture & Commitment

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************@emerson.com.