Oracle ERP Finance Support Lead

Prudential Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur is seeking a highly skilled Support Specialist for Oracle ERP. This role involves troubleshooting incidents, assisting end-users, and developing training materials for ERP finance modules. The ideal candidate will have 3-5 years of experience supporting Oracle ERP, especially within the insurance industry, and will work closely with stakeholders to enhance system functionality. The company promotes a diverse and inclusive work environment.

Qualifications

• 3-5 years experience supporting Oracle ERP finance modules, preferably in insurance.
• Strong understanding of Oracle ERP and integration with other systems.
• Experience in performance tuning and capacity planning.

Responsibilities

• Troubleshoot incidents related to Oracle ERP functionality.
• Assist end-users with navigation and reporting in Oracle ERP.
• Document system changes and configurations.
• Collaborate with L1 support for issue resolution.

Skills

Support for Oracle ERP finance modules

SQL

Business intelligence tools

Oracle ERP architecture knowledge

System performance tuning

Tools

Oracle BI

Tableau

Job description

A leading insurance firm in Kuala Lumpur is seeking a highly skilled Support Specialist for Oracle ERP. This role involves troubleshooting incidents, assisting end-users, and developing training materials for ERP finance modules. The ideal candidate will have 3-5 years of experience supporting Oracle ERP, especially within the insurance industry, and will work closely with stakeholders to enhance system functionality. The company promotes a diverse and inclusive work environment.