Operations Quality Administrator

redONE Mobile; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A telecommunications company in Malaysia seeks an experienced Admin Assistant for Operations to uphold quality standards and ensure compliance across services. The ideal candidate will have a diploma in Quality Management or Business Administration, at least 2 years of relevant experience, and be proficient in Microsoft Office. Responsibilities include monitoring performance, supporting training initiatives, and maintaining compliance with regulations. Fresh graduates are welcome to apply.

Qualifications

• Minimum 2 years of experience in quality assurance or administrative role.
• Familiarity with QA standards and regulatory requirements.
• Ability to manage multiple tasks effectively.

Responsibilities

• Maintain and track complaints and nonconformance cases.
• Document quality assurance activities and internal audits.
• Coordinate during audits and gather feedback.
• Test products and procedures for quality issues.

Skills

Strong analytical skills

Good communication skills

Proficiency in Microsoft Office

Attention to detail

Education

Diploma in Quality Management or Business Administration

Job description

A telecommunications company in Malaysia seeks an experienced Admin Assistant for Operations to uphold quality standards and ensure compliance across services. The ideal candidate will have a diploma in Quality Management or Business Administration, at least 2 years of relevant experience, and be proficient in Microsoft Office. Responsibilities include monitoring performance, supporting training initiatives, and maintaining compliance with regulations. Fresh graduates are welcome to apply.