Operations Manager (Haulage)

Megah Transport Sdn Bhd; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Ipoh is seeking a Human Resources personnel to manage operations and oversee team activities. The role emphasizes training team members, problem-solving in meetings, and handling complaints. Candidates should possess a diploma/degree in logistics with at least 5 years of experience. Proficiency in Microsoft Excel and knowledge of ISO and Custom Act are essential. The ability to work under pressure in a fast-paced environment is also required.

Qualifications

• Minimum 5 years of experience in logistics or related field.
• Experience with shipping and logistics is a plus.
• Working knowledge of ISO, Custom Act and government authorities.

Responsibilities

• Manage and oversee operations team.
• Attend meetings to resolve issues and provide solutions.
• Provide training for team members.
• Verify and check orders and customer details.
• Monitor driver movements and avoid downtime.
• Prepare daily movement reports.

Skills

Communication skills

Planning and execution skills

Proactivity

Team player attributes

Education

Diploma/Degree in Logistics or related field

Tools

Microsoft Excel

Microsoft Word

Job description

Human Resources at Megah Transport Sdn Bhd

Responsibilities:

• To manage and oversee operations team.
• Attend internal and external meetings to resolve issues arises and provide value-added solution.
• Provide comprehensive internal training for the team members.
• To verify and check the order.
• Counter check customer details, size for needed, type of lorry support and deadline.
• Manage and investigate customer complaint and feedback.
• Coordinate and liaising with the relevant parties.
• Job planning and scheduling.
• Close monitoring for driver movement to avoid any down time.
• Briefing and follow up with driver in order to meet the customer requirement and satisfaction.
• Involve in transport document acknowledgement and return.
• Assist to handle driver claim and reimbursement.
• Handle customer complaint.
• Prepare daily movement report.
• Liaise with Adm/HR Department for update the staff, driver status and lorry status.
• To perform any ad-hoc duties and reports as and when assigned/requested by the Management.

Requirements:

• Min Diploma/Degree qualification in Logistic or related field
• Min 5 years’ experience in related field
• Logistics background and experience with Shipping is a plus
• Able to do job planning and scheduling
• Good communication, planning and execution skills
• Proactive, self-confidence and team player
• Willing to work long hours and able to work under pressure in a fast moving environment
• Working knowledge of ISO, Custom Act and government authorities in logistic industry.
• Proficient in PC Applications particularly in Microsoft Excel and Word
• Only shortlisted candidates will be noticed