Operations Improvement Lead (Credit Assessment & UAT)

AEON Credit Service (M) Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial services company in Kuala Lumpur is looking for an Assistant Manager - Operation Improvement. This role focuses on enhancing operational excellence within the Credit Assessment Department by identifying improvement areas, managing user acceptance testing, and ensuring system readiness. The successful candidate will need a Bachelor's degree and at least 5 years of relevant experience in operations improvement or financial services. Strong analytical skills and the ability to collaborate with various stakeholders are essential.

Qualifications

• 5 years' experience in operations improvement or system enhancement.
• Hands-on experience in UAT cycles and BRD preparation.
• Ability to manage system issue troubleshooting effectively.

Responsibilities

• Identify areas for operational improvement and coordinate with stakeholders.
• Lead UAT for system enhancements and ensure successful implementation.
• Develop documentation and conduct internal training sessions.

Skills

Analytical skills

Problem-solving

Decision-making

Communication skills

Leadership

Education

Bachelor’s degree in Business, IT, Finance, or related field

Job description

A leading financial services company in Kuala Lumpur is looking for an Assistant Manager - Operation Improvement. This role focuses on enhancing operational excellence within the Credit Assessment Department by identifying improvement areas, managing user acceptance testing, and ensuring system readiness. The successful candidate will need a Bachelor's degree and at least 5 years of relevant experience in operations improvement or financial services. Strong analytical skills and the ability to collaborate with various stakeholders are essential.