OPERATION MANAGER (FEMALE)

Private Advertiser; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable retail company is seeking a dynamic Operation Manager for their branch in Malaysia, Sabah. The successful candidate will oversee daily operations, manage staff, and ensure sales targets are met. Ideal candidates should have at least 4-5 years of retail management experience and strong leadership skills. Proficiency in Chinese and a valid driving license are also required. This is a great opportunity for an individual passionate about retail and excellent customer service.

Qualifications

• Minimum 4-5 years of relevant experience in the retail industry.
• Must be able to speak Chinese.
• Must possess a valid driving license.

Responsibilities

• Manage and supervise all branch operations and staff.
• Ensure sales targets and KPIs are met or exceeded.
• Provide excellent customer service and handle customer concerns efficiently.
• Implement company policies and procedures effectively.
• Manage inventory, stock levels, and merchandising.
• Recruit, train, and evaluate staff performance.
• Prepare sales and performance reports for management.
• Coordinate with the head office on business strategies and operational goals.
• Ensure the branch complies with health and safety regulations.

Skills

Leadership skills

Retail management experience

Customer service

Communication skills

Interpersonal skills

Ability to multitask

Job description

Send your resume to: 014-653 5081

We are seeking a dynamic and results-driven OPERATION MANAGER to oversee and lead daily operations at our retail branch. The ideal candidate will be a motivated individual with strong leadership skills, retail management experience, and a passion for delivering excellent customer service.

Key Responsibilities

• Manage and supervise all branch operations and staff.
• Ensure sales targets and KPIs are met or exceeded.
• Provide excellent customer service and handle customer concerns efficiently.
• Implement company policies and procedures effectively.
• Manage inventory, stock levels, and merchandising.
• Recruit, train, and evaluate staff performance.
• Prepare sales and performance reports for management.
• Coordinate with the head office on business strategies and operational goals.
• Ensure the branch complies with health and safety regulations.

Qualifications

• Gender: Female or Male
• Age: Between 28 to 38 years old
• Language: Must be able to speak Chinese
• Experience: Minimum 4-5 years of relevant experience in the retail industry.
• License: Must possess a valid driving license
• Strong leadership, communication, and interpersonal skills
• Ability to multitask and make decisions under pressure

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a branch manager?
• How many years' experience do you have in the retail industry?
• How many years of retail management experience do you have?
• Do you have customer service experience?
• Do you have a valid Malaysian driver's licence?

Ricoh (Malaysia) Sdn. Bhd.

Selangor, MY