Operation Manager

ManpowerGroup; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading provider of industrial solutions in Shah Alam seeks an experienced operations manager to oversee inventory, warehousing, and distribution functions. Responsibilities include optimizing inventory levels, managing warehouse workflows, and ensuring compliance with operational procedures. Ideal candidates have proven experience in operations management paired with strong knowledge of ERP systems like JDE and reporting tools such as PowerBI. Excellent communication and organizational skills are essential for this role.

Qualifications

• Proven experience in inventory and distribution management.
• Strong knowledge of ERP systems and reporting platforms.
• Detail-oriented and proactive in fast-paced environments.

Responsibilities

• Support overall company strategies adhering to regulations.
• Optimize inventory levels to meet KPIs.
• Plan and coordinate warehouse workflows efficiently.

Skills

Operations management experience

Knowledge of ERP systems

Strong communication skills

Organizational skills

Analytical skills

Tools

ERP-JDE

PowerBI

CRM tools

Job description

About the Employer

Our client is a leading provider of industrial solutions, committed to delivering excellence in operations, customer service, and supply chain management. With a strong focus on efficiency, compliance, and innovation, the employer empowers professionals to contribute to strategic growth while ensuring smooth day-to-day business operations.

Key Responsibilities

• Support and contribute to overall company strategies while adhering to established rules, regulations, and policies.
• Ensure timely reporting and compliance with operating procedures, recommending improvements where necessary.
• Keep management and stakeholders informed of operational issues and provide recommendations for resolution.

Inventory Management

• Identify and implement opportunities to optimize inventory levels to meet KPIs such as delivery performance and stock holding.
• Review inventory safety levels and obsolescence using tools such as ERP-JDE, PowerBI, CRM, and IQM.
• Manage ordering processes with suppliers and external parties effectively.
• Ensure products are stored and delivered on a first-in-first-out basis.
• Maintain stock accuracy through cycle counts and stock audits.

Warehousing & Distribution

• Plan, coordinate, and execute warehouse and distribution workflows efficiently.
• Review work processes and resource utilization to improve productivity.
• Ensure optimal use of warehouse space and material handling methods.
• Maintain adequate equipment, tooling, and consumables for warehouse operations.
• Engage and manage external parties such as transporters and forwarding agents to support distribution activities.

Administrative & Office Support

• Oversee office administration and ensure facilities are well maintained.
• Liaise with contractors, cleaners, and landlords to ensure smooth office operations.
• Manage customer enquiries, quotations, and order intake efficiently.
• Respond promptly to sales and service requests.
• Implement processes and controls to safeguard target gross profit levels.

Job Requirements

• Proven experience in operations management, including inventory, warehousing, and distribution.
• Strong knowledge of ERP systems (e.g., JDE), CRM tools, and reporting platforms such as PowerBI.
• Excellent organizational and analytical skills with the ability to identify process improvements.
• Strong communication and interpersonal skills to engage with stakeholders and external partners.
• Ability to manage administrative tasks and support sales/customer service functions effectively.
• Detail-oriented, proactive, and capable of working in a fast-paced environment.