Operation Executive

CMA CGM; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Penang is looking for a dedicated individual to handle daily ocean operations. Responsibilities include troubleshooting operations with customers and vendors, ensuring service quality, and preparing reports. The ideal candidate should have a proactive customer service approach and be ready to support the department's performance targets. Join the team to contribute to seamless logistics operations in a dynamic work environment.

Responsibilities

• Troubleshoot daily ocean operations from various customers and vendors.
• Prepare customer and AP reports.
• Ensure achievement of ocean department KPI.
• Liaise and arrange with vendors for daily operations.
• Provide pro-active customer service for all clients.
• Verify invoices and arrange payment to vendors.

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Responsibilities

• To troubleshoot daily ocean operations from internal and external customers, vendors and others;
• To prepare customers and AP reports
• To ensure achievement of ocean department KPI
• To liaise and arrange with vendors on daily operations activities
• To ensure excellent quality service is provided to our customers & be the best in the business
• To provide pro-active customer service for all clients handled by the Department
• Any other tasks that may be assigned from time to time by the Management
• To verify invoice and arrange payment to vendor

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.