Operation Assistant (Data & ERP Systems)

Jobstreet Malaysia; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading recruitment platform seeks a meticulous individual for an ERP System Support role in Malacca City. Candidates should possess a Diploma or Degree in Computer Science or IT and have at least 2 years of ERP support experience. The role involves data entry, troubleshooting ERP issues, and creating documentation while ensuring data integrity. Proficiency in English and Mandarin is essential for effective communication with clients. Join our dynamic team and contribute to operational excellence.

Qualifications

• Minimum 2 years of experience in ERP support.
• Ability to communicate effectively in English and Mandarin.
• Experience in manufacturing or production environments is preferred.

Responsibilities

• Perform accurate data entry into ERP systems.
• Troubleshoot functional and technical issues across ERP modules.
• Maintain and update production and system operation records.
• Assist in ERP system troubleshooting and user support.
• Create and maintain ERP-related documentation.

Skills

Troubleshooting system issues

Strong communication skills

Experience in manufacturing

Familiarity with ERP implementation

Understanding of database structures

Education

Diploma or Degree in Computer Science/Information Technology

Tools

ERP systems (e.g., Business Central, SAP)

Job description

Responsibilities

• Perform accurate and timely data entry into ERP systems and other operational databases.
• Troubleshoot functional and technical issues across ERP modules (e.g., Finance, Sales, Purchasing, Inventory, Engineering).
• Maintain and update records related to production and system operations.
• Assist in ERP system troubleshooting, user support, and coordination with IT or vendors for issue resolution.
• Ensure data consistency and integrity across all platforms.
• Collaborate with cross-functional teams to streamline data processes and improve system utilization.
• Create and maintain ERP-related documentation, including Master Data and SOPs (NAV system).
• Monitor and audit system data to identify discrepancies or areas for improvement.
• Manage cross-server operations in compliance with respective procedures for any variations related to country-level management governance.

Requirements

• Diploma or Degree in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in ERP support where you've made a difference.
• Understanding of the specific ERP system (e.g., Business Central, SAP) including core modules like Finance, Sales, Purchasing, and Inventory.
• Language: English and Mandarin to effectively communicate with Mandarin-speaking clients.

Skills

• Ability to troubleshoot system issues, perform root cause analysis, and resolve data inconsistencies efficiently.
• Strong communication skills to support end users, explain technical concepts clearly, and respond promptly to user issues or tickets.
• Experience in manufacturing or production environments.
• Familiarity with ERP implementation or upgrade projects.
• Basic understanding of database structures and reporting tools.