Operation Admin Executive (Mandarin Speaker)

EPS Consultants Pte Ltd; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consultancy firm in Selangor is seeking an operational support professional to manage the delivery of heavy machinery and handle communications with government agencies. The ideal candidate must be fluent in Mandarin, possess at least one year of relevant experience, and demonstrate strong multitasking and communication skills. This role involves responsibility for compliance documentation and effective internal coordination.

Qualifications

• Fluent in Mandarin (spoken and/or written).
• Minimum 1 year of experience liaising with government agencies such as DOSH, PUSPAKOM, and JPJ.
• Must demonstrate a good professional attitude and manner.

Responsibilities

• Provide operational and administrative support for the movement and delivery of heavy machinery.
• Liaise with government agencies to schedule inspections and ensure compliance.
• Track and manage data records in the internal system.

Skills

Ability to multitask effectively

Strong communication skills

Job description

EPS Consultants Pte Ltd – Balakong, Selangor

• Provide operational and administrative support for the movement, and delivery of heavy machinery.
• Liaise with government agencies including DOSH, PUSPAKOM, JPJ, and others to schedule inspections and ensure compliance.
• Preparing handover checklists, warranty documents, and user manuals.
• Recording the delivery date to determine the official warranty start date.
• Ensuring all documentation is filed and updated in the internal system.
• Key in and manage accurate data records in the internal system (inventory, delivery, service schedules, etc.).
• Process documents in accounting system such as invoices, quotations, and petty cash claims; track and file inspection reports.
• Manage correspondence, including handling phone calls, emails, and written communication in a timely and professional manner.
• Act as a liaison between departments to ensure smooth communication, better workflow, and task coordination.
• Work closely with internal teams to ensure timely completion of tasks and effective communication.
• Arrange courier services for document dispatches, spare parts, and handover materials as needed.
• Monitor and report delivery/inspection progress to the operations team and management.
• Perform any ad hoc tasks assigned by superior to support day-to-day operational needs.
• Troubleshoot and ensure day-to-day tasks are executed smoothly and promptly.

Requirements

• Nationality: Malaysian
• Working Hours: Able to work on alternate Saturdays to ensure smooth business operations (1st & 3rd Saturday every month)
• Language Proficiency: Fluent in Mandarin (spoken and/or written)
• Experience: Minimum 1 year of experience liaising with government agencies such as DOSH, PUSPAKOM, and JPJ
• Skills:
• Ability to multitask effectively
• Strong communication skills, including handling phone calls, emails, and written correspondence in a timely manner
• Professionalism: Must demonstrate a good professional attitude and manner