Onsite IT Support Specialist

Axiom Technologies; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global IT service provider in Petaling Jaya is seeking an IT Support Specialist to provide onsite and on-call assistance within the desktop computing environment. The ideal candidate will ensure optimal service delivery, handling a variety of technologies and support needs while maintaining high customer service standards. A minimum of one year of relevant IT support experience and certifications such as CompTIA A+ or MCITP are required. Strong troubleshooting skills and a detail-oriented mindset are essential for success in this role.

Qualifications

• At least one year of relevant IT support experience.
• Capability to coordinate activities from simple to complex plans.
• Ability to provide onsite/on-call assistance in a desktop computing environment.

Responsibilities

• Provide onsite/on-call assistance to end-users.
• Ensure optimal service delivery for desktop computing environment.

Skills

Troubleshooting computer OS/peripherals

Customer service skills

Field experience with diverse technologies

Time management and resource allocation

Education

PC Laptop OEM Maintenance Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

Microsoft Office

Active Directory

SCCM

Job description

A global IT service provider in Petaling Jaya is seeking an IT Support Specialist to provide onsite and on-call assistance within the desktop computing environment. The ideal candidate will ensure optimal service delivery, handling a variety of technologies and support needs while maintaining high customer service standards. A minimum of one year of relevant IT support experience and certifications such as CompTIA A+ or MCITP are required. Strong troubleshooting skills and a detail-oriented mindset are essential for success in this role.