Online Sales Executive

OTTOMAN MARKETING Sdn Bhd; Klang City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading marketing firm in Klang City is seeking a Sales Associate to enhance online customer engagement and lead generation. The ideal candidate possesses strong communication skills in both English and Bahasa Malaysia and is proactive in online sales strategies. Responsibilities include responding to inquiries, qualifying leads, conducting online product demonstrations, and maintaining customer records. Benefits include EPF, SOCSO, health insurance, and monthly performance bonuses.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Company Trip

Monthly Performance Bonus

Qualifications

• Strong communication and interpersonal skills to engage with potential customers.
• Proficiency in English and Bahasa Malaysia for a diverse customer base.
• Experience in online sales and lead generation.
• Ability to provide excellent online customer service.

Responsibilities

• Respond to online inquiries promptly and professionally.
• Qualify leads from online marketing campaigns.
• Conduct online product demonstrations of car products.
• Pursue sales opportunities through online channels.
• Maintain records of online sales in the CRM system.
• Collaborate with marketing to improve sales strategies.

Skills

Strong communication skills

Proficiency in English

Proficiency in Bahasa Malaysia

Proactive approach to sales

Customer service orientation

Job description

Possess strong communication and interpersonal skills to effectively engage with potential customers online.

Demonstrate proficiency in both English and Bahasa Malaysia to cater to a diverse customer base.

Exhibit a proactive approach to online sales, including lead generation, customer engagement, and closing techniques.

Provide excellent customer service through online channels, addressing inquiries and resolving issues promptly and professionally.

Utilize online platforms and tools to identify and qualify potential leads, contributing to the growth of the sales pipeline.

Apply closing techniques to convert leads into satisfied customers, achieving sales targets and contributing to revenue growth.

Collaborate with the sales team to develop and implement online sales strategies, aligning with overall business objectives.

Maintain accurate records of customer interactions and sales activities in the CRM system.

Adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a willingness to learn.

Requirement

• Possess strong communication and interpersonal skills to effectively engage with potential customers online.
• Demonstrate proficiency in both English and Bahasa Malaysia to cater to a diverse customer base.
• Exhibit a proactive approach to online sales, including lead generation, customer engagement, and closing techniques.
• Provide excellent customer service through online channels, addressing inquiries and resolving issues promptly and professionally.
• Utilize online platforms and tools to identify and qualify potential leads, contributing to the growth of the sales pipeline.
• Apply closing techniques to convert leads into satisfied customers, achieving sales targets and contributing to revenue growth.
• Collaborate with the sales team to develop and implement online sales strategies, aligning with overall business objectives.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a willingness to learn.

Responsibility

Main Products: Malaysia’s No.1 premium custom car seat covers and car mats

• Respond promptly and professionally to online inquiries from potential customers via various channels, including website chat, email, and social media platforms.
• Qualify leads generated through online marketing campaigns and website inquiries, ensuring they meet the company's target customer profile.
• Conduct online product demonstrations and presentations to showcase the features and benefits of TTOMAN Car Mat products to prospective clients.
• Actively pursue sales opportunities by contacting potential customers through online channels, building rapport, and understanding their specific needs and preferences.
• Utilize closing techniques to convert qualified leads into paying customers, achieving or exceeding monthly sales targets.
• Maintain accurate records of all online sales activities, customer interactions, and sales progress in the company's CRM system.
• Collaborate with the marketing team to optimize online sales strategies and improve lead generation efforts.
• Provide exceptional customer service and support throughout the sales process, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Company Trip
• Monthly Performance Bonus

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