Night-Shift Operations Specialist (HK Support)

iFAST Global Hub AI; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial technology firm in Kuala Lumpur is seeking an Operations Executive for its ePension team, working on night shifts. You will ensure the smooth handling of account processes, manage document verification, and assist clients in transitioning to a digital platform. Ideal candidates possess a degree in finance, attention to detail, and excellent communication skills in English. Join us for a competitive salary package and various employee benefits, with opportunities for growth in the fintech industry.

Benefits

Employee Share Options / Performance Shares

0% sales charge for unit trust investments

Variety of snacks and beverages

Access to relaxation room

Participation in yearly activities

Competitive salary packages

Comprehensive insurance coverage

Monthly sports allowance

Free training opportunities

21 days of annual leave

Qualifications

• A diploma or bachelor’s degree in finance or a related field is required.
• Strong attention to detail and accuracy in data entry is essential.
• Willingness to adapt and learn in a dynamic environment.
• Excellent problem-solving skills to meet deadlines.

Responsibilities

• Accurately input transaction applications and ensure data correctness.
• Manage processes and verify documents according to regulations.
• Ensure compliance with internal guidelines and service level agreements.
• Handle client inquiries and provide accurate information.
• Investigate issues with applications and resolve them efficiently.

Skills

Attention to detail

Strong organizational skills

Problem-solving

Team collaboration

Verbal and written English proficiency

Education

Diploma or bachelor’s degree in finance or related field

Job description

A financial technology firm in Kuala Lumpur is seeking an Operations Executive for its ePension team, working on night shifts. You will ensure the smooth handling of account processes, manage document verification, and assist clients in transitioning to a digital platform. Ideal candidates possess a degree in finance, attention to detail, and excellent communication skills in English. Join us for a competitive salary package and various employee benefits, with opportunities for growth in the fintech industry.