Network Support Engineer - L2/L3, CCNA/CCNP

Glocomp Systems; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Malaysia seeks a Network Support Specialist. The role demands in-depth knowledge of networking systems and the ability to troubleshoot and analyze network issues. Candidates must possess relevant certifications such as CCNA or CCNP and a degree in Computer Science. This position offers an opportunity to work on various network devices while supporting customers across Klang Valley, requiring travel and personal transportation.

Qualifications

• CCNA, CCNP, HCIA, HCIP or higher certifications are required.
• Deep understanding of networking protocols such as DNS, DHCP, OSPF, and BGP.
• Hands-on experience with monitoring and diagnostic tools is essential.

Responsibilities

• Analyze and evaluate networks to identify and solve issues.
• Configure and install network devices including routers and firewalls.
• Provide Level 2/3 technical support and troubleshooting.

Skills

Networking knowledge

Problem-solving

Technical communication

Customer service

Education

University degree in Computer Science or related subject

Tools

Monitoring and diagnostic tools

Routers

Switches

Firewalls

Job description

A leading IT solutions provider in Malaysia seeks a Network Support Specialist. The role demands in-depth knowledge of networking systems and the ability to troubleshoot and analyze network issues. Candidates must possess relevant certifications such as CCNA or CCNP and a degree in Computer Science. This position offers an opportunity to work on various network devices while supporting customers across Klang Valley, requiring travel and personal transportation.