Network/ Senior Network Engineer

Singtel Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a Network/Senior Network Engineer to support IT operations. The role involves managing network devices and ensuring optimal performance and availability. Candidates should have a degree in Computer Science or IT and at least 3 years of experience, with strong skills in Cisco technologies and ITIL methodologies.

Qualifications

• Minimum 3 years experience with Cisco routers/switches.
• Exposure to F5 Load Balancer and IDS/IPS is a strong advantage.
• Ability to work 12-hour shifts or 24x7 when needed.

Responsibilities

• Support all Cisco Network devices and related infrastructure.
• Perform regular monitoring and maintenance of the network.
• Collaborate on network upgrades and changes.

Skills

Cisco Network devices

Checkpoint & Fortigate Firewalls

F5 Load Balancer

LAN/WAN

Network monitoring

ITSM/ITIL methodologies

Disaster recovery knowledge

Education

Degree in Computer Science / IT

Tools

Cisco routers/switches

VPN

Job description

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The role ofNetwork/Senior Network Engineer is to support the IT operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).

• Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
• Configures, tests, and maintains LAN/WAN equipment and related services.
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
• Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.

Skills for Success:

• A Degree in Computer Science / IT or equivalent
• A minimum of 3 years’ experience and above with hands-on experience in handling Ciscorouters/ switches/ LAN/ WAN or equivalent
• Experience with F5 Load Balancer and IDS/IPS is a strong advantage for the role
• Exposure in Cisco Wireless and ISE or equivalent is a plus
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Ability to work on 12-hour shift or 24x7 whenever needed

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