Support Engineer - Wintel

Infomina Berhad; Klang City; On-site; MYR 50,000 - 70,000; Full time

Job summary

An IT services company in Klang City is seeking a skilled professional to oversee the maintenance of client IT equipment and manage server operating systems. Responsibilities include installing and configuring operating systems, providing ongoing support, ensuring compliance with security policies, and troubleshooting issues. The ideal candidate should have strong technical skills in Windows servers and a problem-solving mindset. This position offers the opportunity to work in a dynamic environment while ensuring optimal IT performance.

Qualifications

• Experience in installing and managing server operating systems.
• Knowledge of system management software and utilities.
• Familiarity with IT security guidelines.

Responsibilities

• Oversee maintenance of client’s IT equipment.
• Install and configure server operating systems and utilities.
• Monitor and manage operating system processes.

Skills

Technical skill in Windows servers operating system

Ability to diagnose technical troubleshooting

Job description

Responsibilities

• Oversee maintenance of client’s IT equipment, ensuring operational functionality
• Install server operating systems, system management software, and utilities in compliance with security guidelines
• Provide support for server operating systems, software, and utilities, including patch & version upgrades
• Create new logical partitions and perform OS installations
• Configure server operating systems, including initial setup, modification of configuration files, and access control
• Administer operating system file systems, including volume and directory management, file system modifications, and permissions
• Monitor and manage operating system processes and functions, recommending updates, and configuration modifications
• Apply operating system patches within agreed upon timeframes
• Maintain operational support procedures and hardware/software configuration server information
• Perform system housekeeping and maintain audit trails of system access
• Monitor high availability system services and manage system IDs
• Evaluate planned changes to the server environment and provide necessary support
• Manage OS security measures, including password enablement, adherence to security processes, and synchronization of security information among servers
• Provide associated documentation and inform about security fixes/patches, testing OS patches/security fixes/patches, and coordinating hardware maintenance with vendors
• Provide console operations of server
• Provide configuration management

Requirements

• Technical skill in windows servers operating system
• Be able to advise diagnose on next of technical trouble shooting approach base on client IT environments