Multichannel Admin & Customer Service Specialist

Ipro Group Sdn Bhd; Kangar; On-site; MYR 20,000 - 100,000; Full time

Job summary

A growing retail and services company in Kangar, Perlis, is seeking an experienced Admin Customer Service to join their team. You will provide effective administrative and customer service support crucial for business operations. The ideal candidate will have strong communication and organizational skills, with proficiency in Microsoft Office applications. This full-time role includes handling customer inquiries from various platforms and assisting with order processing. Competitive remuneration and a collaborative culture are offered.

Benefits

Competitive remuneration

Opportunities for career development

Collaborative team culture

Qualifications

• Previous experience in a customer service or administrative role is preferred.
• Ability to interact effectively with customers and colleagues.
• Attention to detail and strong organizational capabilities.

Responsibilities

• Handle customer inquiries and provide high-quality support.
• Assist with processing orders and administrative tasks.
• Participate in team meetings for improvement initiatives.

Skills

Customer service experience

Strong communication skills

Organizational skills

Proficient in Microsoft Excel

Proficient in Microsoft Word

Interpersonal skills

Job description

A growing retail and services company in Kangar, Perlis, is seeking an experienced Admin Customer Service to join their team. You will provide effective administrative and customer service support crucial for business operations. The ideal candidate will have strong communication and organizational skills, with proficiency in Microsoft Office applications. This full-time role includes handling customer inquiries from various platforms and assisting with order processing. Competitive remuneration and a collaborative culture are offered.