Morning Front Desk Concierge — Guest Care & Ops

Aayu Homes Sdn Bhd; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in George Town is seeking candidates for a full-time morning shift role. The position requires responding promptly to guest requests and proactively contacting guests before their arrival. Responsibilities include ensuring accurate room allocations and troubleshooting guest emergencies. This role is ideal for those who thrive in a dynamic environment and enjoy providing excellent customer service.

Responsibilities

• Respond promptly to guest requests.
• Proactively contact guests prior to arrival to prepare for their stay and answer any questions.
• Ensure room allocations are accurate and up to date based on occupancy.
• Troubleshoot any guest emergencies with composure and efficiency.

Job description

A hospitality company in George Town is seeking candidates for a full-time morning shift role. The position requires responding promptly to guest requests and proactively contacting guests before their arrival. Responsibilities include ensuring accurate room allocations and troubleshooting guest emergencies. This role is ideal for those who thrive in a dynamic environment and enjoy providing excellent customer service.