Middleware Engineer

eTeam; Kuala Lumpur; On-site; MYR 150,000; Full time

Job summary

A technology services company in Kuala Lumpur is seeking a dedicated web infrastructure support professional with 4-9 years of experience. The selected candidate will provide 24/7 support, ensuring system stability and adherence to service quality requirements. Key responsibilities include managing incidents and implementing proactive service improvements. Proficiency in Mandarin and experience with Java J2EE servers are essential for success in this role. This position offers a competitive salary of MYR 149,500 per annum.

Qualifications

• 4-9 years of experience in web infrastructure support.
• Proven ability to manage incidents and ensure service continuity.
• Experience with incident, problem, and change management processes.

Responsibilities

• Provide 24 x 7 web infrastructure production support.
• Deliver client service ensuring SLAs are met.
• Drive service restoration during significant incidents.

Skills

Mandarin speaking

Java J2EE servers

Job description

Offered salary per annum (exclude bonus)

MYR 149,500

Job Description

• 4-9 years : Provide 24 x 7 web infrastructure production support and stability of the firm's Intranet and internet web infrastructure.
• Client service delivery, ensuring support SLA's and service quality requirements are met at all times.
• Incident, problem and change management across the banks global web estate.
• Drive service restoration and stability during significant incidents.
• Proactive service improvement plans and permanent fixes based on incidents tickets/trends, log analysis, performance testing results, capacity/architecture reviews.
• Support comprehensive business continuity and disaster recovery plans for shared and standalone web platforms.
• Implementing automated self service application deployment, release and management for end users of web platforms.
• Interact with customers and/or functional peer groups/managers.
• At all given times strict adherence to audit, security standards & compliance requirements.
• Perform other duties as assigned or required.

Skill applied at job

• Mandarin speaking
• Java J2EE servers such as Red Hat JBoss EAP, IBM WebSphere Application Server

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