Merchant Growth Lead

Sales; Johor Bahru; On-site; MYR 80,000 - 120,000; Full time

Job summary

A regional commercial team in Johor Bahru is seeking a Business Growth Expert to lead and drive successful outcomes. The ideal candidate will take ownership of growth programs, manage a sales team, and develop effective strategies tailored for various merchant segments. Strong analytical skills and leadership abilities are essential for success in this role, which offers the opportunity to shape the team's growth and drive impactful change.

Qualifications

• Proven experience in business growth and sales.
• Strong leadership skills to manage and motivate teams.
• Ability to analyze market insights and create data-driven strategies.

Responsibilities

• Take ownership of business growth programs.
• Develop and implement tailored growth strategies.
• Explore new channels for merchant acquisition.
• Manage the merchant acquisition pipeline.
• Lead the sales team and design incentive structures.
• Oversee budget allocation and spending.
• Organize training and workshops for the sales team.

Job description

The Southern team is dedicated to fostering sustainable business growth and creating meaningful impact. As part of the Southern Region Commercial team, you will collaborate with other departments and work together to achieve shared goals. We are looking for a growth expert who can lead a team and work cross‑departmentally to drive successful outcomes.

Get to Know the Role

• Take full ownership of identifying, refining, and implementing business growth programs, working with growth teams to improve performance, refine operations, and lead regional expansion, while using market insights and data‑driven strategies to achieve sustainable and impactful growth.
• You will report into the Head of Southern Region and be based in Johor Bahru, working onsite.

The day-to-day activities:

• Growth Strategy: You will develop and implement tailored strategies for managing the lifecycle and growth of different merchant segments in the Southern region.
• Channel development: You will explore and establish new channels to acquire and manage new merchants within the Southern region.
• Pipeline Management: You will oversee the merchant acquisition pipeline and ensure development aligns with the regional strategic goals.
• Leading: You will lead the sales team, focusing on designing incentive structures and overseeing payout processes.
• Be Ahead of the curve: You will stay informed about the industry situation along with competitor activity as part of feedback and learning.
• Budget Management: You will oversee the budget for the region, ensuring allocation and spending achieve required effectiveness and achieving regional targets.
• Skill Development: You will organize regular training and workshops for the sales team to enhance their knowledge of products, services, and market trends.
• Have fun, and get creative!