Master Scheduler

Teradyne; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology firm in Penang, Malaysia, is seeking a candidate to join their customer support team. Responsibilities include analyzing customer order changes, ensuring timely delivery, and managing ECO review processes. The ideal applicant will possess strong analytical skills, proficiency in Excel, and a collaborative mindset. A Bachelor's degree is preferred, and excellent communication abilities in English are essential. The role fosters a culture of innovation and teamwork.

Benefits

Outpatient medical benefits

Flexible benefits

Annual leave

Qualifications

• Must understand MRP running logic and basic forecasting process.
• Thorough understanding of ECO planning aspects.
• Willingness to learn and handle pressure effectively.

Responsibilities

• Work with Marketing specialist to support customer requests.
• Analyze customer change order requests and provide delivery commitments.
• Calculate demand variance buffer model for independent forecasting.

Skills

Excel

Problem-solving

Customer service

Communication (English)

Teamwork

Education

Bachelor of Arts (BA) or Bachelor of Science (BS)

Job description

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Date: Jan 26, 2026

Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Work with Marketing specialist to understand customer needs, figure out ways to support customer requests, result orientated.
• Analysis Customer changes order requests, analysis ATPs, workout trade off proposals, run Simulation with contract manufacturer to provide the best delivery commits in time manner.
• Calculate and put up demand variance buffer model in place to position independent forecast to support customer changes within drop window.
• Be on top of any issues that may impact on time delivery, such as, gating shortages, drop in demand, quality issues and related ECO impact and so on.
• Be responsible for the ECOs/deviation review and approval.
• LTB parts ATP calculation and Commit.
• Be responsible to clear paperwork in time to guarantee slots on time launching and shipping- CORC, Bookings and shipping holds.
• Be responsible for Refurb material application and Customer approval process.
• Any other tasks as assigned.

All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Bachelor of Arts (BA) and Bachelor of Science (BS) is preferred.
• Understand MRP running logic in and out, related to multiple MRP centers Supply vs Consumption netting off, ATP concept, basic forecasting process.
• Must have a thorough understanding of ECO on planning aspects, material impacts, multiple level high level assembly impacts, future effective dates changes impact.
• Must be an experienced user of Excel, master and use basic excel formulas smoothly, access ability is a plus.
• Willingness to learn and ability to handle pressure, challenges, be open mind and teamwork.
• Demonstrate strong problem-solving abilities and results-oriented mindset.
• Excellent English communication skills (written and verbal), mandarin is a plus.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits (Optical, dental, health screening, fitness and wellness), insurance, annual leave, ESPP and more.

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