Master-Data Coordinator, II

Zebra Technologies; Penang; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Penang seeks a Customer Master Data Coordinator to support financial customer onboarding and maintenance. The role involves using Salesforce and Siebel for data management and ensures accurate customer records. The ideal candidate should have good Excel skills and an interest in data governance. This hybrid position offers an entry point into data management careers.

Responsibilities

• Process onboarding requests for new financial customers.
• Create and update customer records in Salesforce and Siebel.
• Assist in the review of potential duplicates for data merging.
• Produce simple reports and extracts in Excel and Power BI.

Skills

Excel

Data management

Data analysis

Power BI

Tools

Salesforce

Siebel

Job description

Remote Work: Hybrid

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

The Customer Master Data Coordinator supports the onboarding and maintenance of financial customers across Salesforce and Siebel. This is an entry-level role designed for someone who already has good Excel skills and wants to develop a career in data management, master data governance, and data analysis.

You will work closely with Customer Master Data Specialists, Sales Operations, Finance, Credit & Collections, and IT to ensure that customer records are accurate, compliant, and properly structured for downstream processes such as invoicing, revenue reporting, rebates, and financial controls.

Responsibilities

Customer Onboarding & Account Maintenance (70%)

• Process onboarding requests for new financial customers, validating mandatory fields, supporting documents, and compliance requirements.
• Create and update customer records in Salesforce and Siebel, ensuring alignment with master data standards.
• Perform changes to customer attributes (billing profiles, tax data, addresses, hierarchies, contacts, legal names, classification codes).
• Work with upstream and downstream teams to ensure customer data supports smooth order-to-cash processes.

Account Merge & Data Quality Support (20%)

• Assist in the review of potential duplicates and help prepare data for account merge activities.
• Conduct light reporting to support merges (e.g., extracting data, identifying winners/losers, reviewing activity history).
• Validate the completeness and accuracy of customer information in accordance with MDM rules.
• Identify incorrect, missing, or inconsistent data and elevate issues when necessary.

Reporting & Analysis Support (10%)

• Produce simple reports and extracts in Excel and Power BI (e.g., lists of duplicates, onboarding volumes, SLA tracking).
• Support data cleansing projects and periodic audits with basic analysis.
• Contribute to dashboards supervised by senior MDM analysts.

Qualifications

None

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e‑mail or outside of the system. If you are a victim of identity theft contact your local police department.