Mandarin-Speaking Wellness Appointment Specialist

PERSOL; George Town; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A growing company in wellness services is seeking a Customer Service Consultant in George Town, Malaysia. This position focuses on engaging new customers, coordinating appointments, and meeting customer turn-up targets. Ideal candidates are energetic, confident, and possess excellent communication skills. The role offers full training, high commission based on appointments, and various employee benefits including annual leave and discounts on treatments. Working hours are flexible with a chance to work from home on Saturdays.

Benefits

Company phone provided

Staff meal (every Mon-Wed)

Free parking

Annual leave and medical leave

Discounts on check-ups and treatments

Leisure area with gym and game room

Qualifications

• No prior experience required; previous communication or sales experience is an advantage.
• Youthful and energetic individuals with excellent communication skills.
• Ability to engage confidently with customers.

Responsibilities

• Contact new customers to arrange appointments for treatments.
• Engage customers through voice and non-voice channels.
• Achieve target KPIs and handle customer inquiries.

Skills

Effective communication

Persuasiveness

Motivation

Job description

A growing company in wellness services is seeking a Customer Service Consultant in George Town, Malaysia. This position focuses on engaging new customers, coordinating appointments, and meeting customer turn-up targets. Ideal candidates are energetic, confident, and possess excellent communication skills. The role offers full training, high commission based on appointments, and various employee benefits including annual leave and discounts on treatments. Working hours are flexible with a chance to work from home on Saturdays.