Mandarin Customer Service Executive - Shipping & Logistics

LT Maritime; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading shipping and maritime logistics provider in Malaysia is seeking a Customer Service Executive who is fluent in Mandarin. The ideal candidate will manage client communications, process invoices, and support the sales team. Key responsibilities include ensuring operational efficiency, maintaining accurate records, and preparing reports. Employees enjoy a balanced work-life culture, comprehensive medical benefits, and opportunities for professional training and career advancement. Join us for a fulfilling and engaging work experience.

Benefits

Balanced Work-Life Culture

Training with Industry-Recognized Certification

Comprehensive Medical Benefits

Attractive Performance Bonus

Internal Mobility Opportunities

Engaging Company Events

Qualifications

• Proficiency in Mandarin is essential for dealing with China-based customers.
• Experience in shipping documentation is an added advantage.
• Meticulous and organized with the ability to work independently.

Responsibilities

• Liaise with clients and vendors for smooth daily operations.
• Process invoices and maintain service levels at low costs.
• Support sales team with quotations and reports.

Skills

Proficiency in Mandarin

Strong communication skills in English & Bahasa Malaysia

Organizational skills

Positive and motivated team player

Job description

A leading shipping and maritime logistics provider in Malaysia is seeking a Customer Service Executive who is fluent in Mandarin. The ideal candidate will manage client communications, process invoices, and support the sales team. Key responsibilities include ensuring operational efficiency, maintaining accurate records, and preparing reports. Employees enjoy a balanced work-life culture, comprehensive medical benefits, and opportunities for professional training and career advancement. Join us for a fulfilling and engaging work experience.