Manager - Stadium Operations

Mila Education Malaysia Sdn. Bhd.; Negeri Sembilan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A university in Malaysia is seeking a Venue Operations Manager to oversee stadium operations, manage events, and handle commercial leasing. The ideal candidate will have a Bachelor's degree in Sports Management and 3-5 years of relevant experience. Strong project coordination and negotiation skills, along with fluency in English and Bahasa Malaysia, are essential. This role offers competitive salary, annual bonus, and clear career progression opportunities within the campus operations. Medical insurance and professional training will also be provided.

Benefits

Competitive salary package

Annual performance bonus

Medical insurance

Professional training

Access to university facilities

Qualifications

• Minimum 3 to 5 years of experience in stadium operations, event management, or commercial property management.
• Familiarity with Malaysia’s event permit processes and safety regulations.
• High sense of responsibility and ability to work independently.

Responsibilities

• Oversee daily operations and maintenance of stadium facilities.
• Liaise with external organizers for events and develop execution plans.
• Manage leasing of commercial spaces beneath the stadium grandstand.
• Prepare and manage the annual stadium operations budget.
• Build relationships with government agencies and corporate partners.

Skills

Project coordination

Negotiation

Stakeholder management

Fluent in English

Fluent in Bahasa Malaysia

Leadership

Education

Bachelor’s degree in Sports Management

Job description

Requirements

• Bachelor’s degree or above in Sports Management, Business Administration, Marketing, or related field.
• Minimum 3 to 5 years of experience in stadium operations, event management, or commercial property management.
• Familiarity with Malaysia’s event permit processes, safety regulations, and local market conditions.
• Strong project coordination, negotiation, and stakeholder management skills.
• Proficiency in English and Bahasa Malaysia (Mandarin is an advantage).
• High sense of responsibility, leadership, and ability to work independently.

Preferred Skills

• Experience in managing sports complexes, university venues, or commercial leasing.
• Knowledge of event organization and sports facility logistics.
• Understanding of basic finance, budgeting, and contract management.
• Established network within local sports and business communities.

Responsibilities

1. Venue Operations Management

• Oversee the daily operation, scheduling, and maintenance of the stadium facilities.
• Develop and implement standard operating procedures (SOPs) for venue usage and maintenance.
• Manage booking systems to balance academic, athletic, and commercial usage.
• Coordinate with security, cleaning, and technical teams to ensure safety and service quality.

2. Event and Sports Management

• Liaise with external organizers for sports events, concerts, and exhibitions.
• Develop event execution plans covering setup, logistics, safety, and ticketing.
• Work with the marketing team to promote university-hosted events and tournaments.
• Maintain an annual events calendar and evaluate the financial and branding impact of each event.

3. Commercial and Leasing Management

• Manage the leasing of commercial spaces beneath the stadium grandstand, including retail shops and food & beverage outlets.
• Develop rental strategies, pricing models, and contract templates.
• Attract and negotiate with potential tenants, sponsors, and brand partners.
• Monitor tenant performance and review contracts regularly to ensure profitability.

4. Budgeting and Reporting

• Prepare and manage the annual stadium operations budget.
• Provide regular performance reports including utilization rates, maintenance costs, and revenue analysis.
• Recommend operational improvements to enhance cost efficiency and maximize revenue.

5. External Relations and Collaboration

• Build and maintain relationships with government agencies, sports associations, and corporate partners.
• Participate in negotiations for event hosting, sponsorship, and collaboration opportunities.
• Represent the university in external meetings and industry events to promote the stadium’s visibility.

Benefits

• Competitive salary package based on experience and qualifications.
• Annual performance bonus and project-based incentives.
• Medical insurance, professional training, and access to university facilities.
• Clear career progression path towards Campus Operations Director.