Manager Logistics

DB Schenker; Seberang Perai; On-site; MYR 30,000 - 45,000; Full time

Job summary

A global logistics company in Seberang Perai is looking for an individual to handle customer inquiries and logistics processes. The ideal candidate should have a diploma in Logistics and Supply Chain Management and at least two years of experience in the logistics sector. Responsibilities include coordinating with customers, preparing inventory reports, and managing discrepancies effectively. Strong interpersonal and communication skills are essential for this role.

Qualifications

• Minimum two (2) years’ work experience in the logistics and transportation industry.
• SPM with 5 years of experience in logistics and transportation industry.

Responsibilities

• Prepare and generate daily and weekly inventory reports for the customer.
• Disseminate updated information from Customer, Supplier, and Vendor to warehouse operations.
• Email and follow up with phone calls to update Customer, Supplier, and Vendor.
• Coordinate with Customer on urgent or exception pulls.
• Review and troubleshoot the audit trail report for any inventory discrepancies.

Skills

Service-oriented

Interpersonal skills

Communication skills

Education

Diploma in Logistics and Supply Chain Management

Tools

Warehouse Management System

Job description

Introduction

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

Job Overview

• To attend to any enquiry from Customers, Suppliers and Vendors, and provide a satisfactory reply within a reasonable time frame.
• To execute requests from Customers, Suppliers and Vendors according to established processes and procedures.
• To accept any job responsibilities that may be assigned by the management from time to time.

Job Responsibilities (duties/task)

• Prepare and generate daily and weekly inventory reports for the customer.
• Disseminate updated information from Customer, Supplier, and Vendor to warehouse operations in a timely and accurate manner.
• Email and follow up with phone calls to update Customer, Supplier, and Vendor on the latest developments regarding hub operation-related issues.
• Coordinate with Customer on urgent or exception pulls and work with the operations team to deliver the goods on time.
• Review and troubleshoot the audit trail report for any inventory discrepancies.Perform timely and accurate system updates for any requests from Customer, Supplier, and Vendors regarding ON-HOLD parts in WMS, and ensure the parts are segregated with proper labels at the “ON HOLD” staging area.
• Notify Customer, Supplier, and Vendors of shipment discrepancies via email and follow up with a phone call if necessary.
• Respond to emails from customers or related parties promptly.
• Coordinate rework/screening activities as per Supplier/Customer requirements.
• Prepare RMA shipments as per Supplier/Customer requirements.

Qualifications

• Diploma in Logistics and Supply Chain Management.
• Minimum two (2) years’ work experience in the logistics and transportation industry.
• Knowledge of warehouse management system would be an advantage.
• SPM with 5 years of experience in logistics and transportation industry.Service-oriented, with good interpersonal and communication skills.