Manager - Counselling & Student Welfare (80090)

Sunway Education Group; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Malaysia is looking for a Manager – Counselling & Student Welfare to provide essential clinical counselling services and support student wellbeing. The role involves implementing mental health programmes, managing crises, and collaborating with various stakeholders. Qualified candidates should have a Master’s degree and at least 5 years of relevant experience, alongside strong clinical and communication skills. This position is crucial for enhancing student mental health and welfare services.

Qualifications

• 5+ years of relevant clinical experience in higher education or community mental health.
• Strong clinical and case management skills.
• Good knowledge of mental health policies and ethical standards.

Responsibilities

• Provide individual and group counselling services to students.
• Lead mental health programmes and initiatives.
• Support crisis management and policy implementation.

Skills

Counselling services

Crisis management

Mental health programme development

Stakeholder collaboration

Communication skills

Organisational skills

Education

Master’s degree in Clinical Psychology or Counselling

Registered with a professional body

Job description

Manager - Counselling & Student Welfare (80090)

Sunway Education Group is seeking a Manager – Counselling & Student Welfare to provide clinical counselling services, lead crisis and case management, and develop mental health programmes for a diverse student population. The role supports policy implementation, stakeholder collaboration, and strategic initiatives to enhance student wellbeing.

Key Responsibilities

• Provide individual counselling services to students.
• Conduct theme-based group counselling for students across various programmes.
• Refer students (or their family members) professionals or specialists when necessary.
• Prepare and maintain accurate counselling-related records, documentation, and reports.
• Ensure all counselling-related forms, processes, and SOPs are kept up to date and relevant.
• Serve as a member of the crisis management team and provide support in crisis situations.
• Support the implementation and practice of the Student Mental Health Policy and Students with Disabilities Policy.
• Plan, organise, and lead structured programmes, prevention initiatives, and mental wellbeing events for the student population.
• Work closely with student bodies and internal stakeholders to promote mental health literacy and engagement.
• Plan and deliver targeted programmes or initiatives for specific groups in alignment with the unit's strategic direction.
• Support the Head of Counselling and Student Welfare in departmental functions.
• Stay current with developments in the counselling and mental health field through professional reading, training, seminars, and networking with external agencies.
• Gather information on community mental health needs and available resources to complement student support services.

Requirements

• Master’s degree in Clinical Psychology or Counselling, and other relevant areas of study.
• Registered or licensed with a recognised professional body (Lembaga Kaunselor Malaysia or Malaysian Allied Health Professions Council).
• Minimum 5 years of relevant clinical experience, preferably within higher education, youth, or community mental health settings.
• Experience in supervision, coordination, or leadership roles, including oversight of cases, programmes, or junior staff.
• Strong clinical and case management skills, including risk assessment, crisis response, referrals, and documentation.
• Good working knowledge of mental health policies, ethical standards, and institutional practices.
• Excellent written and verbal communication skills in English; proficiency in other languages is an added advantage.
• Strong organisational, planning, and programme management skills, with the ability to manage multiple initiatives and meet deadlines.
• Demonstrate the ability to collaborate effectively with internal stakeholders, student bodies, and external agencies.
• Good analytical, problem-solving, and decision-making skills, with the ability to develop and implement appropriate action plans.
• Able to work effectively with diverse student populations.

Please note that only shortlisted candidates will be contacted.