Manager, Business Analyst (IT)

OSK Holdings Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur seeks an experienced Business Analyst Manager to drive alignment between business and technology. This role focuses on AI and Generative AI (GenAI) implementation, requiring strong analytical and leadership skills with at least 5 years of Business Analysis experience. The candidate will collaborate with stakeholders, analyze data, and support AI-driven initiatives to enhance business efficiency.

Qualifications

• 5+ years of experience in Business Analysis.
• Ability to effectively communicate and influence key stakeholders.
• Familiarity with GenAI platforms and enterprise applications.

Responsibilities

• Lead business-technology alignment efforts focusing on AI and GenAI.
• Gather and analyze business data and KPIs.
• Identify and assess AI use cases for business improvement.

Skills

Analytical skills

Communication skills

Leadership skills

Data analytics proficiency

Business process modeling

Visualization tools proficiency

Education

Bachelor’s degree in Business Administration or related field

Tools

Power BI

Tableau

SQL

Job description

We are looking for an experienced and forward‑thinking Business Analyst Manager to lead business‑technology alignment efforts, with a strong focus on AI and Generative AI (GenAI) implementation. You will collaborate with stakeholders to gather requirements, analyze and optimize business processes, support AI‑driven transformation initiatives, and drive the adoption of advanced data and automation technologies to enhance business efficiency and innovation.

Key Responsibilities

• Partner with stakeholders to identify business challenges and opportunities, particularly where AI or GenAI can create transformative value.
• Gather, review, and analyze business and industry data, including KPIs, financial reports, and other key metrics using data analytics tools.
• Liaise between various business departments and groups.
• Assess options for process improvement, including business process modeling.
• Identify and assess AI use cases, helping prioritize initiatives based on business impact and feasibility.
• Maintain clear and comprehensive documentation for AI‑driven projects including business cases, process changes, and governance frameworks.
• Collaborate with project managers and cross‑functional teams.
• Develop interactive dashboards and visualizations that include insights from AI models to help businesses understand their business performance.
• Develop and maintain reporting tools.
• Perform data discovery, analysis, and modeling.
• Stay up to date with emerging AI trends and contribute to the organization’s AI strategy and roadmap.

Skills and Qualifications

• Bachelor’s degree in Business Administration, Business Analytics, Management Information Systems, or a related field.
• At least 5 years of experience in Business Analysis.
• Strong analytical and problem‑solving skills / Excellent communication and leadership skills.
• Ability to effectively communicate and influence key stakeholders.
• Proficiency with data analytics, business process modeling and visualization tools (Power BI, Tableau, SQL).
• Familiarity with GenAI platforms (OpenAI, Google Vertex AI, Microsoft Azure OpenAI, etc.) and their enterprise applications.

Preferred Qualifications

• Experience in specific industries such as technology, finance, property development or construction.
• Proficiency in project management methodologies, both traditional and Agile/Scrum.
• Experience in deploying GenAI use cases in enterprise environments (intelligent assistants, knowledge retrieval, summarization, etc.).

Location: Kuala Lumpur City Centre, Kuala Lumpur, MY.