Manager/AVP, Trade Sales (Penang)

Alliance Bank Malaysia Berhad; George Town; On-site; MYR 100,000 - 140,000; Full time

Job summary

A leading financial institution in Penang is seeking an experienced Manager or Assistant Vice President for Trade Sales. The role involves driving revenue growth and providing trade sales support to achieve financial targets. The ideal candidate should have at least 5 years of experience in Trade Sales and possess strong communication and management skills. Knowledge of international trade rules and market trends is essential. Competitive compensation package offered for successful candidates.

Qualifications

• Minimum 5 years of direct experience in Trade Sales and Business Development.
• Familiar with market trends and operational procedures.
• Ability to work under pressure and meet targets.

Responsibilities

• Drive revenue growth from the existing portfolio.
• Provide trade sales and marketing support.
• Build pipelines and achieve market share.

Skills

Good written and verbal communication skills

Excellent strategic & business perspective

Excellent people and project management

Strong communication, negotiation and influencing skills

Education

Knowledge of ICC rules related to International Trade

Good knowledge of trade products

Job description

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

The Role

We are currently seeking a high caliber professional to join our Transaction Banking department as a Manager or Assistant Vice President, Trade Sales (Penang).

Key Responsibilities

• Responsible for driving utilizations, revenue growth and new business growth from existing portfolio.
• Responsible to provide trade sales and marketing support to achieve the objective and financial target for trade finance.
• Drive target market segmentation and wallet sizing exercise, in order to develop strategies to enhance market share.
• Build pipelines and achieve closures / mandated deals.
• Perform tele-marketing and/or site visits to build close customer relationship.
• Review Trade Finance reports and identify customers for marketing effort to solicit for trade limit utilizations and non-trade financing products as well as to obtain feedbacks and suggestions.
• Identify potential customers through customers’ referrals, collection bills and export Letter of Credit advised by the bank; work together with Relationship Manager to explore business opportunities.
• Continuously follow-up with customers marketed to track results and initiate the required follow up actions.
• Support Relationship Managers for joint marketing calls and assist other business to maximize cross sell opportunities.
• Conduct trade related trainings to Relationship Managers.
• Conduct training to trade customers to instill product knowledge as well as deepen customers share of trade wallet.
• Obtain market intelligence, establish network and update database of competitor’s offering.
• Liaise with Trade Operations to ensure that customer service levels are maintained at all times.
• Prepare regular reports on sales progress for monitoring purposes.
• Work closely with business units for customer referrals and conduct product briefing/training to instill product knowledge as well as deepen customers share of wallet.
• Work with Implementation, Operations, Marketing, Product Management Team & other technical team to ensure high quality delivery throughout the sales process.
• Conduct market research and competitive analysis on products/services.

Job Requirements

Skills

• Good written and verbal communication skills.
• Excellent strategic & business perspective to achieve targeted sales results.
• Excellent people and project management.
• Effective written and verbal communication and presentation skills.
• Strong communication, negotiation and influencing skills.
• Excellent planning and organization skills to meet objectives and deadlines.
• Leadership ability (to inspire, motivate and lead a team), entrepreneurial attitude and a good team player.
• Resourceful and able to work under pressure to meet target and deadlines.
• Working within the human resource capability profile.

Education / Knowledge

• Well versed with the relevant International Chambers of Commerce (ICC) rules related to International Trade (e.g. UCP600, URC 522, Incoterms).
• Good knowledge of trade products and operational procedures.
• Knowledge of market trends and current developments.
• Strong business environment awareness and sensitivity to business issues.
• In-depth knowledge of trade product and operational procedures and leverage their applications to provide first‑rate service to all contacts.
• Exposure to Vendor Financing would be an added advantage.

Experience

• Experience in developing sales strategies and performance metrics.
• Awareness of market competition and trends.
• At least 5 years’ direct & in‑depth experience in Trade Sales and Business Development; Relationship Managers are also encouraged (especially in Corporate/Commercial) that are familiar with Trade Facilities.

Application Questions

• How many years' experience do you have as a manager / team lead?
• Do you have customer service experience?
• How many years' experience do you have as a Trade Salesperson?
• Do you have experience in a sales role?
• Do you have experience in a role which requires relationship management experience?