MANAGEMENT TRAINEE/ASSISTANT RESTAURANT MANAGER

Richeese Factory; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading QSR brand in Kuala Lumpur is seeking a Management Trainee/Assistant Restaurant Manager to oversee daily operations and ensure customer satisfaction. The role requires strong leadership and problem-solving skills, with a minimum of two years experience in a supervisory role in food and beverage operations. Fresh graduates with relevant degrees are also encouraged to apply. Enjoy competitive salary, free meals, and growth opportunities in a dynamic environment.

Benefits

Competitive Salary

Free Meals Daily

Career Growth Opportunities

Qualifications

• Minimum 2 years of experience in a managerial or supervisory role in F&B operations.
• Fresh graduates from Hospitality, Culinary, or F&B fields are encouraged to apply.
• Solid understanding of restaurant operations and SOPs.
• Proven ability to maintain high service quality standards.
• Willing to work on shifts, weekends, and public holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service and product quality.
• Achieve sales, service, and operational KPIs.
• Manage staffing needs and team scheduling.
• Train and develop team members for performance improvement.
• Ensure compliance with food safety and workplace safety standards.

Skills

Leadership

Communication

Problem-solving

Team collaboration

Adaptability

Education

Hospitality or Culinary degree

Job description

MANAGEMENT TRAINEE/ASSISTANT RESTAURANT MANAGER

Across any Richeese Factory outlets in Malaysia - placement based on business needs and candidate's location.

What Makes You a Great Fit?

Success in managing a outlet goes beyond operational skills. We’re looking for individuals who think creatively, work well with their team, and can adapt quickly in a dynamic, fast-paced restaurant environment — leaders who are passionate about delivering excellent customer experiences and driving outlet performance.

Why Join us?

Competitive Salary – Get rewarded fairly for your hard work and dedication.

Be Part of Growing Brand – Join one of the fastest-growing QSR brands and grow your career with us!

Free Meals Daily – Enjoy our signature fried chicken and cheesy meals, on us!

What you'll be doing?

Oversee daily restaurant operations to ensure smooth service, product quality, and customer satisfaction.

Achieve sales, service, and operational KPIs in line with our standards.

Manage staffing needs, team scheduling, and manpower planning.

Train, coach, and develop team members for performance improvement and career growth.

Ensure compliance with food safety, hygiene, cleanliness, and workplace safety standards.

Support local store marketing activities and contribute to sales growth and profitability.

What we're looking for?

Minimum 2 years of experience in a managerial or supervisory role in F&B operations (for ARM positions).

Fresh graduates from Hospitality, Culinary, or F&B fields — or those passionate about the industry — are encouraged to apply (for Management Trainee positions).

Solid understanding of restaurant operations and standard operating procedures (SOPs).

Proven ability to maintain high standards in service quality and operational excellence.

Strong leadership, communication, and problem-solving abilities.

Willing to work on shifts, weekends, and public holidays.