Mall F&B Operations Leader: Elevate Customer Experience

Smart Legacy; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A dynamic food service company in Kuala Lumpur seeks an Operation Manager to oversee the daily operations of its food court. You will manage workflow to enhance customer satisfaction, lead a diverse team, ensure compliance with health regulations, and maintain positive vendor relationships. The ideal candidate has a Bachelor's degree in Marketing, 5 years of experience, and strong leadership skills. This position offers a unique opportunity to thrive in a fast-paced environment while making a significant impact on service quality.

Qualifications

• 5 years of experience in the related field.
• Manager specialized in Food/Beverage/Restaurant Service preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage food court operations and ensure quality standards.
• Optimize workflow and enhance customer experience.
• Lead and train the F&B team.

Skills

Leadership skills

Analytical skills

Communication skills

Problem-solving

Negotiation skills

Education

Bachelor's Degree/Post Graduate Diploma in Marketing or equivalent

Job description

A dynamic food service company in Kuala Lumpur seeks an Operation Manager to oversee the daily operations of its food court. You will manage workflow to enhance customer satisfaction, lead a diverse team, ensure compliance with health regulations, and maintain positive vendor relationships. The ideal candidate has a Bachelor's degree in Marketing, 5 years of experience, and strong leadership skills. This position offers a unique opportunity to thrive in a fast-paced environment while making a significant impact on service quality.