Mako Product Specialist Trainee (Melaka)

Stryker; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical technology company is seeking a Mako Product Specialist Trainee in Melaka, Malaysia. This role involves an intensive training program to enhance skills necessary for improving patient outcomes through innovative products. Responsibilities include providing clinical and technical support to healthcare staff, participating in training activities, and assisting in case coverage for joint replacement procedures. A Bachelor's degree in a relevant field is required, along with a commitment to professional growth.

Qualifications

• 0-1 year of experience in a sales organization is advantageous.
• Strong desire to contribute to patient care.
• Commitment to professional development.

Responsibilities

• Train to earn certifications in MAKO applications.
• Provide case coverage and clinical support.
• Drive account growth with key hospital staff.

Skills

Ability to provide clinical support

Communication skills

Analytical skills

Team collaboration

Education

Bachelor’s degree in biomedical engineering or related field

Job description

Mako Product Specialist Trainee (Melaka)

As a Mako Product Specialist Trainee, you will embark on a transformative 9-month intensive training program designed to equip you with the skills necessary to excel in a dynamic, mission-driven environment. You will play a pivotal role in enhancing patient outcomes through our innovative products and solutions. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision post training. The role will cover Melaka post completion of training.

What You Will Do:

• Train toward earning the requisite certifications in different MAKO applications within the stipulated period.
• Provide case coverage as well as standby as Clinical Specialist to scrub in for joint replacement cases.
• Drive account growth by working with key hospital staff, thought leaders and referring doctors to develop a referral base and increase procedure volume.
• Provide training and Clinical/Technical support to surgeons and hospital staff.
• Pre‑operative CT scans planning and CT segmentation.
• Support processes including case booking, documentation, reporting, billing, etc.
• Participate in training and sales & marketing activities as needed.
• Provide prompt and accurate complaint reports per Stryker’s quality system.
• Collaborate with sales & clinical team to deliver high standards of service & quality care to patients.

What You Need:

• Bachelor’s degree in biomedical engineering, Biology, Biotechnology, Biomedicine, or a related health sciences field.
• 0‑1 year of experience, preferably within a large multinational sales organization, is advantageous.
• A strong desire to contribute to purpose‑driven work that positively impacts patient care.
• Commitment to professional development and career growth.
• Appreciation for authentic leadership that focuses on mentorship and empowerment.

Pay rate will not be below any applicable local minimum wage rates.