Maintenance Manager – Baggage Handling System (BHS)

Vanderlande; Sepang; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading provider of airport logistics solutions is seeking an experienced Maintenance Manager to lead the maintenance of a mission-critical Airport Baggage Handling System (BHS). This role focuses on operational leadership, team management, and ensuring compliance with SLAs/KPIs. Candidates should have a Bachelor's degree in engineering, over 10 years of maintenance experience, and strong leadership skills. The position is based in Sepang, Malaysia, and offers a dynamic work environment with major clients in airport operations.

Qualifications

• 10+ years of experience in maintenance of automated or material handling systems.
• 5+ years in a managerial or leadership role.
• Strong experience with BHS maintenance and airport operations preferred.
• Proven strong client-facing and partner management experience with negotiation and conflict resolution exposure.

Responsibilities

• Lead and supervise BHS maintenance activities.
• Manage maintenance teams from consortium partner and client resources.
• Ensure high availability, reliability, and compliance with contractual SLAs/KPIs.
• Analyze system performance, failures, and trends; drive corrective and preventive actions.
• Conduct regular site inspections and quality audits.

Skills

Strong leadership and team management

Communication and reporting at both operation and management levels

SLA/KPI management

Analytical and problem-solving skills

Safety and quality compliance

Education

Bachelor’s Degree in Mechanical, Electrical, Automation, or Mechatronics Engineering

Master’s Degree or professional certifications (PMP, Reliability, EHS) are an advantage

Job description

Who are we?

We are a leading provider of innovative and high-performance solutions for airport logistics. Our portfolio includes products and solutions for baggage and cargo handling, high-end software for the digitalization of logistics processes as well as an extensive range of maintenance and services. Major customers include renowned airports and airlines around the globe.

Role Overview

We are seeking an experienced Maintenance Manager to lead the Maintenance of a mission-critical Airport Baggage Handling System (BHS). The role focuses on operational leadership, team management, system reliability, SLA/KPI compliance, safety, and continuous improvement, while acting as a key interface with the client, partner and internal stakeholders.

Key Responsibilities

• Lead and supervise BHS maintenance activities.
• Manages maintenance teams from Vanderlande, consortium partner and client resources.
• Ensure high availability, reliability, and compliance with contractual SLAs/KPIs.
• Analyze system performance, failures, and trends; drive corrective and preventive actions including root cause analysis and action closure.
• Review maintenance plans, spare parts management, and failure reduction initiatives.
• Conduct regular site inspections and quality audits.
• Lead regular internal and client review meetings.
• Manages manpower deployment and optimize team performance.
• Prepare performance reports, forecasts, and dashboards for management and clients.
• Review of spare parts availability and status of replenishment.
• Ensure compliance with EHS, QMS, and audit requirements as per Vanderlande standards and local regulatory requirements.
• Drive training, competency development, and multi-skilling of teams.
• Identify and mitigate operational risks, elevate critical issues responsibly, and maintain a culture of transparency and accountability.

Qualifications

• Bachelor’s Degree in Mechanical, Electrical, Automation, or Mechatronics Engineering.
• Master’s Degree or professional certifications (PMP, Reliability, EHS) are an advantage.

Experience

• 10+ years of experience in maintenance of automated or material handling systems.
• 5+ years in a managerial or leadership role.
• Strong experience with BHS maintenance and airport operations preferred.
• Proven strong client-facing and partner management experience with negotiation and conflict resolution exposure.

Key Skills

• Strong leadership and team management
• Communication and reporting at both operation and management levels
• SLA/KPI management
• Analytical and problem-solving skills
• Safety and quality compliance