Luxury Watch Boutique Experience Lead

Swatch Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury watch brand is seeking a dedicated Boutique Associate to deliver exceptional customer service and achieve sales targets. The role includes providing personalized shopping experiences, managing inventory, and supporting team performance. The ideal candidate should have experience in luxury retail or high-end customer service, strong communication skills, and a passion for prestige watches. Join us in shaping the future of Swiss watchmaking in Malaysia's Selangor region.

Qualifications

• Previous experience in luxury retail, hospitality, or high-end customer service is preferred.
• Collaborative approach with the ability to foster teamwork and a 'can do' attitude.
• Strong communication and interpersonal skills with a passion for delivering exceptional client service.

Responsibilities

• Provide personalized shopping experience, ensuring each client feels valued and engaged.
• Meeting sales targets by identifying customer needs and recommending suitable products.
• Support the Boutique Manager in tracking sales performance and motivating the team.

Skills

Luxury retail experience

Customer service expertise

Strong communication skills

Teamwork ability

Client relationship building

Job description

A leading luxury watch brand is seeking a dedicated Boutique Associate to deliver exceptional customer service and achieve sales targets. The role includes providing personalized shopping experiences, managing inventory, and supporting team performance. The ideal candidate should have experience in luxury retail or high-end customer service, strong communication skills, and a passion for prestige watches. Join us in shaping the future of Swiss watchmaking in Malaysia's Selangor region.