Luxury Front Desk Concierge

Talentcloud.ai; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel in Selangor is seeking a front desk officer dedicated to providing exceptional guest service and maintaining a high standard of hospitality. The ideal candidate should have prior experience in a 4 or 5-star hotel, a passion for serving guests, and be proficient in both Bahasa and English. Responsibilities include guest registration, handling inquiries, and ensuring guest satisfaction. A team player with good relationships skills, integrity, and reliability is essential for this role.

Qualifications

• Previous experience working in a luxury 4 or 5-star hotel environment.
• Able to converse in Bahasa and English, additional local language will be an advantage.
• Reliability and high integrity are essential.

Responsibilities

• Deliver exceptional guest service according to hotel standards.
• Handle guest complaints and requests promptly.
• Register hotel guests and maintain room status updates.

Skills

Guest service

Relationship management

Teamwork

Tech-savvy

Communication in Bahasa and English

Education

SPM

Tools

Microsoft Office

Job description

A luxury hotel in Selangor is seeking a front desk officer dedicated to providing exceptional guest service and maintaining a high standard of hospitality. The ideal candidate should have prior experience in a 4 or 5-star hotel, a passion for serving guests, and be proficient in both Bahasa and English. Responsibilities include guest registration, handling inquiries, and ensuring guest satisfaction. A team player with good relationships skills, integrity, and reliability is essential for this role.