Live-streaming Operations Manager

CARSOME; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing e-commerce company is seeking a proactive Live Streaming Operations Manager to oversee and enhance their TikTok live streaming initiatives in Malaysia. Responsibilities include managing regional live stream operations, providing support to hosts during broadcasts, and monitoring performance metrics. Candidates should have at least 2 years of relevant experience, be fluent in Mandarin and Bahasa Malaysia, and possess strong problem-solving and organizational skills.

Qualifications

• Minimum 2 years of experience in e-commerce, live streaming, or content operations.
• Professional proficiency in Mandarin and Bahasa Malaysia required.
• Strong problem-solving, communication, and organizational skills.

Responsibilities

• Oversee regional live stream operations including scheduling and execution.
• Provide real-time support to hosts during broadcasts.
• Monitor and analyze live stream performance metrics.

Skills

Problem-solving

Communication

Organizational skills

Mandarin proficiency

Bahasa Malaysia proficiency

Job description

Overview

We are looking for a proactive and detail-oriented Live Streaming Operations Manager to manage and enhance our TikTok live streaming initiatives within assigned regions.

Key Responsibilities

• Oversee regional live stream operations, including scheduling, execution, and technical coordination.
• Provide real-time support to hosts during broadcasts, resolving technical or operational issues.
• Monitor, capture and analyze live stream performance metrics (views, engagement, conversion rates) to optimize effectiveness.
• Collaborate with hosts on scriptwriting, product briefings, and content planning.
• Work with the Lead to align regional execution with nationwide targets.
• Ensure that regional content and operations meet quality and compliance standards.

Requirements

• Minimum 2 years of experience in e-commerce, live streaming, or content operations.
• Professional proficiency in Mandarin and Bahasa Malaysia.
• Familiarity with TikTok, Douyin, Xiaohongshu, or other short-form content platforms.
• Strong problem-solving, communication, and organizational skills.
• Ability to work across multiple regions.